National Public Radio’s RED Radio Hour from October 2017 was hosted by Guy Raz, and it deals with how we are manipulated through technology. The episode is titled “Manipulation,” and the title image of a hand with strings attached (as if controlling a marionette) is quite appropriate for the subject. The first section has Tristan Harris talk about how modern companies attempt to govern the way we think through the immersive level of technology that we live in. “The internet is not evolving at random… technology is not neutral.” Companies are trying to keep our attention in every way imaginable, and it’s producing an effect that we can’t keep our attention away from technology. Next, Ali Velshi speaks about how “Alternative Facts” and our modern culture about media have damaged journalism and created a culture where it is difficult to distinguish the truth and prove the truth. People base their facts on their existing opinions, rather than basing their opinions on existing facts. Third, Elizabeth Loftus describes how even our memories can be manipulated. She relates stories of people convicted of crimes that they didn’t commit, but they were convicted because of faulty memories of witnesses. She states that she has modified people’s memories by asking leading questions and providing misinformation. But with studying this, Loftus has to face the question of whether we should modify memories, or if we should fight against the modification. Last was Steve Ramirez, who explores the question: “if we could erase memories, should we?” Philosophically, would losing memories change who you are? Ramirez is a neuroscientist, and he describes how it would (very theoretically) be possible to only remove the emotion of the memory and leave the sensory aspect of the memory. But this raises the same question: would the removal of emotion from a memory change who you are? Yet, if memory manipulation can help someone (like someone with PTSD), aren’t we at least obligated to explore it as an option? Ramirez believes that we should at least explore the potential of this technology.
I personally found Trisan Harris’ section the most interesting, because as a Computer Science major, I am soon to be a part of the industry that creates technology that is judged based on how well it captures and keeps attention. With everything coming out about how Facebook was used by a foreign power to sway public opinions, and a president that denies the truth of established media, the manipulative power of tech giants has never been more apparent. I have always held the opinion that technology is neutral, that it is a tool that can be good or bad depending on whose hands it’s in. But I’ve started to see how it isn’t neutral: the creator, the developer, the engineer of the technology gets to dictate the rules by which the technology is used. I think that the idea of modifying memories is a little far for technology to go (right now at least), but the idea that by simply leading people in a direction, a social media giant could alter people’s memories is frightening.
My question to the class is: Can you think of an example in your life where you were manipulated through technology?



